10714 Jackson Street, Rockbridge, Ohio 43149
Bring your gift certificate (if applicable) Dress for the weather, as we do zip in the rain and cold weather. Wear comfortable clothing, but avoid loose clothing. Short shorts are not recommended. Wear close-toed shoes such as a hiking shoes or sneakers. Sandals and flip-flops are not permitted. No dangling or loose jewelry. Please tie back long hair. Don't forget money for drinks, food, gift shop, photos, and tips for your guides. Cell phones are not recommended on tour. If dropped we are not responsible for loss. Cameras must be properly secured for the tour.
Please arrive 30 minutes before your scheduled tour time.
We have a 10 day cancellation policy. If you cancel your reservation outside 10 days prior to your tour date, your payment, less a $10 per person service fee, will be refunded to you. If you need to change your reservation date or time, you may do so one time, up to 10 days prior to your originally scheduled tour. No refunds or reschedules will be given with less than 10 days notice. Your tour reservation is transferable, so you can give it or sell it to someone else if you choose. If you are late, you will not receive a refund or be able to join your tour. Your tour and guide will leave as scheduled whether you are there or not. We do expect you to arrive 30 minutes prior to your reserved tour time.